Term and Conditions

Last Updated: [Insert Date]

Welcome to Outlet Modern Relaxed Cap Store (“we”, “us”, or “our”). These Terms & Conditions outline the rules and regulations for using our website modernrelaxedcap.com and purchasing our premium headwear. By accessing our site and making purchases, you agree to these terms in full.

1. Who We Serve

Our products and services are designed for:

• Streetwear enthusiasts who value both style and comfort
• Customers aged 16+ seeking premium headwear with relaxed aesthetics
• Shoppers in our available regions (excluding parts of Asia and remote areas)

2. Website Use & Intellectual Property

Your Rights:

• Browse and purchase products for personal, non-commercial use
• Access product information and sizing guides

Your Responsibilities:

• Provide accurate account and payment information
• Not misuse site content (images, descriptions, etc.) for commercial purposes
• Not attempt to interfere with site functionality

Ownership: All content on this site (logos, product designs, imagery) is our intellectual property or used with permission. The “Relaxed” design concept is our signature style.

3. Products & Services

We specialize in:

• Bucket Hats: Casual, unstructured designs
• Meshback Caps: Breathable summer styles
• Relaxed Adjustable: Our signature flexible-fit collection
• Relaxed Fitted: Comfort-focused fitted styles
• Snapbacks: Classic adjustable designs

4. Ordering & Payment

Order Process:

1. Select your preferred cap style and size
2. Proceed to checkout with your cart
3. Enter accurate shipping information (we ship to most regions except parts of Asia)
4. Choose payment method: Visa, Mastercard, JCB, or PayPal
5. Review order details before final confirmation

Payment Terms:

• All prices in USD
• Payment processed immediately upon order confirmation
• We never store your full payment details
• Customs/duties are customer’s responsibility for international orders

5. Shipping Policy

We offer two shipping options to get your headwear to you:

Standard Shipping ($12.95)

• Carrier: DHL or FedEx
• Delivery: 10-15 business days after processing (1-2 business days)

Free Shipping (Orders over $50)

• Carrier: EMS
• Delivery: 15-25 business days after processing

Note: Delivery estimates don’t include customs clearance time. We’re not responsible for delays due to customs or incorrect shipping information.

6. Returns & Exchanges

We want you to love your cap as much as we love designing them. If not, here’s our policy:

Return Basics:

• Window: 15 days from delivery date
• Condition: Unworn, undamaged with original tags
• Process: Email [email protected] to initiate
• Refund: 3-5 business days after we receive return

Non-Returnable Items:

• Worn, washed, or altered products
• Meshback caps with stretched fabric
• Items missing tags/packaging
• Personalized/custom orders
• Final sale items

7. Limitations of Liability

While we craft each cap with care, certain situations are beyond our control:

• We’re not liable for delays due to carriers, customs, or unforeseen events
• Product colors may vary slightly due to screen settings
• We reserve the right to refuse service for violations of these terms
• Maximum liability is limited to the order value

8. Policy Changes

We may update these terms periodically. Continued use after changes constitutes acceptance. Significant changes will be communicated via email or site notices.

9. Contact Us

Questions about these terms or your order? Our customer care team is here to help:

• Email: [email protected]
• Mail: 4156 Derek Drive, Mooresburg, US 37811